EZHILARASU, Ezhilselvan A/L; NGA, James CL. A STUDY ON IMPACT OF CUSTOMER SERVICE TRAINING ON EMPLOYEE SATISFACTION AND CUSTOMER LOYALTY IN THE HOSPITALITY INDUSTRY. Informative Journal of Management Sciences (IJMS), [S. l.], v. 4, n. 4, 2025. Disponível em: https://www.cubicjournals.com/index.php/IJMS/article/view/53. Acesso em: 24 apr. 2025.