EZHILARASU, E. A. .; NGA, J. C. . A STUDY ON IMPACT OF CUSTOMER SERVICE TRAINING ON EMPLOYEE SATISFACTION AND CUSTOMER LOYALTY IN THE HOSPITALITY INDUSTRY. Informative Journal of Management Sciences (IJMS), [S. l.], v. 4, n. 4, 2025. Disponível em: https://www.cubicjournals.com/index.php/IJMS/article/view/53. Acesso em: 22 jan. 2025.