THE IMPORTANCE OF HUMAN RESOURCES MANAGEMENT IN HEALTH CARE

Abstract

This study explores the major role of human resource management (HRM) in enhancing the quality of patient care within healthcare settings. The study shows that leadership and management strategies, workforce motivation and job satisfaction, and staff training and development are important HRM characteristics that greatly impact patient outcomes. Research shows that healthcare organizations with well-organized HRM policies have healthcare workers that are both more knowledgeable and more invested in their work, which in turn leads to fewer mistakes, lower employee turnover, and happier patients. Transformational leadership, in particular, improves work satisfaction and care quality by cultivating a positive company culture. However, problems like the need for customized training programs and managing diverse teams underscore the complexity of efficient human resource management in healthcare. In order to create a supportive work atmosphere, ensure high-quality patient care, and handle the problems of modern healthcare delivery, the study concluded that strategic HRM is vital. According to the research, investing in human resource management is critical for achieving excellence in patient care and enhancing employee performance.